PRIVACY AND SECURITY
Our store services and products provided through the website belong to KUDRA CHEMICAL INDUSTRY AND TRADE INC., registered at Esenkent Mahallesi İktibas Sokak No:6 Ümraniye / Istanbul, and are operated by our company.
Our company may collect personal data for various purposes. Below are the details on how and in what manner personal data is collected, and how this data is protected.
By filling out various forms and surveys on the Membership or our store, members provide certain personal information (such as name, surname, company information, phone, address, or email addresses), which is naturally collected by our store.
Our company may send campaign information, new product details, and promotional offers to customers and members at certain times. Members can choose to receive or not receive such information during registration, and they can change this preference in the account information section after logging in or by using the notification link in the informational messages.
Personal information transmitted electronically to our store by members during the approval process or through e-mail will not be disclosed to third parties for direct marketing purposes beyond the purposes and scope defined by the "Membership Agreement."
For the identification of system-related issues and the rapid resolution of potential problems or disputes related to the provided service, our company records and uses the IP addresses of members.
In addition to the purposes and scope defined by the "Membership Agreement," our company may use the requested information for direct marketing purposes, either by itself or in collaboration with others. Personal information may be used to contact the user if necessary. Information requested by our company, information provided by the user, or information related to transactions made through our store may be used for various statistical evaluations, database creation, and market research by our company and its affiliates beyond the purposes and scope specified in the "Membership Agreement," without disclosing the identity of our members.
Our company undertakes to keep confidential information strictly private, consider it as an obligation to keep it as a secret, take all necessary measures to maintain and ensure confidentiality, prevent the public disclosure, unauthorized use, or disclosure to third parties of any part or whole of the confidential information, and show the necessary care for this.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our e-commerce sites. Your credit card information is never stored in our system.
During the transaction process, there are two things to look for to understand that you are on a secure site. One is a key or lock symbol at the bottom of your browser. This indicates that you are on a secure web page, and all your information is encrypted and protected. This information is only used during the sales transaction process and according to the instructions you give. The information related to the credit card used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol independently of our online store and sent to the relevant bank for query. If the availability of the card is confirmed, the shopping continues. Since no information about the card can be viewed or saved by us, it prevents third parties from obtaining this information under any circumstances.
The reliability of the information (payment / invoice / delivery address) of orders placed online with a credit card is audited by our company for Credit Card Fraud. Therefore, for the orders of customers who order for the first time from our e-commerce sites to proceed to the supply and delivery stage, it is necessary to confirm the accuracy of financial and address/phone information.
If you are not confident, note all phone/address information of the store where you will shop before making your purchase. If you do not trust it, call and confirm before shopping. All the information about our company's online shopping sites, including our company's information and company location, is stated.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
The identity and credit card information you send to us by mail-order method will be kept by our company in accordance with the principle of confidentiality. This information is kept for 60 days to prevent possible objections to the withdrawal of money from the credit card that may arise with the bank and then destroyed. Since you can naturally object to the withdrawal of any amount from your card and prevent the payment of this amount, there is no risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may link to other sites within the website. Our company is not responsible for the privacy practices and content of sites accessed through these links. The Privacy Policy Principles in this contract apply only to our store and do not cover third-party websites.
EXCEPTIONAL CASES
In limited cases listed below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These limited cases include:
To comply with the obligations imposed by laws, decrees with the force of law, regulations, etc., issued by the competent legal authorities and in force.
To fulfill the requirements of the "Membership Agreement" and other contracts concluded with users and to implement and enforce them;
When information is requested by the competent administrative and judicial authorities in accordance with the procedures and principles set forth in a properly conducted investigation or investigation;
In cases where it is necessary to inform users to protect their rights or security.
EMAIL SECURITY
In the e-mails you send to our Customer Service regarding any of your orders, never write your credit card number or passwords. The information in the emails can be seen by third parties. Our company cannot guarantee the security of the information transmitted via e-mails under any circumstances.
BROWSER COOKIES
Our company can obtain information about users who visit our store and use the website through a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user's browser and stored in the main memory. The technical communication file makes it easier to use the Internet by storing status and preferences about the website.
The technical communication file can be used to obtain statistical information about how many people visit the site, for what purpose a person visits the site, and how many times they visit, and to generate dynamically advertising and content designed for users' special pages. The technical communication file is not designed to receive data or any personal information from your main memory or e-mail. Most browsers are designed to accept the technical communication file at first, but users can change their settings to prevent the technical communication file from coming or to receive a warning when the technical communication file is sent.
Our company reserves the right to change the provisions of this "Privacy Policy" by publishing them on the site or by sending an e-mail to users or by posting them on the site. The Privacy Policy provisions come into effect on the date they are published.
For any questions and suggestions regarding our privacy policy, you can send an email to info@kudra.com.tr - sales@kudra.com.tr. You can also contact our company through the contact information below:
Company Name: KUDRA CHEMICAL INDUSTRY AND TRADE INC.
Address: Esenkent Mahallesi İktibas Sokak No:6 Ümraniye / İstanbul
Phone: 0530 012 12 12
Fax: 0312 543 44 55
Email: info@perfumeatelier.com.tr